In security situations where a lot is at stake, just knowing what’s happening isn’t enough. If your fixed cameras capture an incident but your team moves out of view, you lose track of what’s really happening.
Traditional Video Management Systems (VMS) are great for watching fixed locations. But during emergencies, things move fast. At Traxmate, we think you need more than simply technical know-how; you also need to know exactly where things are happening. By adding Axis Body Worn Camera (BWC) data right into the Milestone XProtect Smart Client, we make it easy to track both fixed and mobile activity in one place.
Why is this so important? In today’s security landscape, threats are more dynamic than ever, ranging from coordinated theft attempts to emergencies that require rapid incident response. Security teams need to be agile, making real-time decisions while minimizing risk.
Key Takeaways
What is the "Know-Where" concept?
It is Traxmate’s philosophy that location context is as critical as video evidence. It enables you to instantly identify the precise physical coordinates (floor and room) of any mobile asset or person in your existing security dashboard.
Does this require a specific version of Milestone?
This solution is a dedicated plugin for the Milestone XProtect Smart Client, providing a seamless single-pane-of-glass experience for operators.
How does Traxmate handle tracking when guards move indoors?
Traxmate uses WiFi signals captured by Axis BWCs to provide precise indoor positioning when GPS fails. There is also a wide variety of other trackers and sensors that complement the Axis BWCs when they are unavailable.
What if we don't have any Axis BWCs?
There is a wide variety of other trackers and sensors, with or without alarm buttons, that can be used for tracking staff or assets.
Can I use this for historical investigations?
Yes. Through our Positions with Trails feature, every movement is recorded. You can replay an incident to see exactly where an officer was standing relative to the video footage, creating an airtight evidentiary package for audits.
Is it difficult to set up the maps?
No. Our Mapping AI Agent simplifies converting your 2D floor plans into interactive 3D LiveMaps, providing the “fast track to tracking” for your facility.
Fixed cameras provide a critical foundation, but they don’t tell the whole story. Imagine a scenario where an incident moves from the lobby to an upper floor: unless you can seamlessly follow your team and assets, your situational awareness is limited. Traxmate’s solution bridges this gap by combining live video, precise location tracking, and intuitive mapping, empowering operators to respond more quickly and effectively.
The Intelligence Overlay: LiveMaps in Milestone XProtect
Security operators often deal with “swivel-chair” workflows, which require switching between a video feed and a separate map application.
The Traxmate plugin removes this hassle. We use LiveMaps, our advanced 2D and 3D mapping interface, right inside the Milestone XProtect Smart Client. This brings everything together in one view. Operators can watch live video from an Axis BWC and simultaneously see the officer’s exact location, floor level, and movement path on a 3D floor plan.
Built on a Pedigree of Precision
Precision location matters not just for tracking people, but also for ensuring compliance, auditing, and safety. For example, many industries—such as healthcare, critical infrastructure, and logistics—require strict access control and movement monitoring to comply with regulations. Traxmate’s heritage in positioning technology means you can trust the system even in challenging environments, like complex multi-story buildings or signal-poor areas. Our solution is already trusted by organizations that demand the highest levels of reliability, from airports to hospitals and large-scale campuses.
Reliable tracking takes time to develop. Traxmate comes from Combain, with over 15 years of top experience in indoor and outdoor positioning. That’s why, when we say “room-level accuracy,” we have the technology to back it up.
Advanced Features for Modern Security
This system does more than show dots on a map. We use the full power of the Traxmate engine to offer a suite of advanced features designed to turn information into actionable intelligence:
- The Mapping AI Agent: It handles the hard work for you. Our AI agent processes spatial data, keeping your 3D floor plans accurate and up to date.
- Proximity-Based Dispatch: When a panic alert goes off on an Axis BWC, the system not only displays the alarm but also locates the nearest available responders immediately, helping you save valuable response time.
- Hybrid Deployment Flexibility: Whether your Milestone setup is in the cloud, on-premises, or a mix of both, Traxmate can adapt to your needs.
Real-World Applications: Unifying Security Operations
The impact of unifying video and location intelligence goes beyond convenience. It’s transformative for security operations.
Consider a busy corporate headquarters. If a visitor becomes lost or a security breach occurs, operators can instantly locate staff or assets, replay movement paths, and coordinate response teams based on real-time proximity. In public venues such as stadiums or transportation hubs, the ability to monitor both fixed areas and moving personnel ensures that nothing is left to chance.
Historical playback not only supports investigations but also helps refine future protocols and training. This unified approach helps organizations reduce liability, improve emergency preparedness, and foster a safer environment for everyone on site.
Easy Integration and Scalability
One of the biggest challenges in adopting new technology is ensuring it fits within existing operations and grows as your needs evolve. The Traxmate plugin is designed for seamless integration with the Milestone XProtect environment. Whether you’re running a single building or a sprawling enterprise campus, the system scales effortlessly. Updates are automatically delivered, and our support team works closely with customers to configure solutions that match the complexity of their environments. This means you can start small with a pilot deployment, and expand coverage as you see the value firsthand.
Security and Privacy by Design
We understand that with great power comes great responsibility, especially when it comes to tracking people and assets. Traxmate is built with security and privacy at its core. All data transmissions are encrypted, user permissions are tightly controlled, and audit logs are maintained for compliance. Organizations can choose data retention policies that fit their needs, ensuring transparency and privacy for all stakeholders.
Our solution meets the highest standards for data protection, so you can deploy with confidence.
Start Your Evaluation
Want to eliminate blind spots in your facility? We make it easy to try our solution and see the results for yourself:
- Book a short onboarding meeting: We’ll talk about your site’s needs and how your cameras are set up.
- Free 1-month evaluation account: Sign up to test Traxmate and Milestone XProtect with your own Axis Body Worn Cameras. (Limited offer until July 1, 2026)